Zoom CableModem Spezifikationen PDF herunterladen (Seite 2)

Please note the following:

Return of Defective Units

5 Reconnect the coaxial cable TV cable to the back of the cable modem.

Please contact your local distributor or retailer for factory-authorized repair or replacement of your in-

warranty defective product. If you are unable to reach your distributor or retailer, you can contact Zoom

Factory Customer Service in the United States by calling: (617) 753-0023

 Do not block the modem vents in any way.

6 On your PC, open a browser and type in the address 192.168.100.1 Enter

 Do not place the modem near a heating or air conditioning duct, in direct

sunlight, anywhere susceptible to drastic temperature changes, or where

it’s very hot or very cold.

User Name: admin

Password: password

Please note that you are responsible for any charges (including brokerage or customs and duties)

associated with shipping the defective unit to Zoom for repair. During the first year Zoom will pay return

ground shipping to the customer in the U.S. and U.K. After the first year you may be required to pay a

shipping and handling fee. Any applicable customs, duties and brokerage charges to import the

product are your responsibility.

7 Now you will see status information about your cable modem and its

connection that you can read back to your service provider.

Front Panel LEDs

Your cable modem has several lights on its front panel to help you monitor the

cable modem’s status.

Problem: I cannot access my Internet service or send or receive email.

Safety Issues & Warnings

NAME COLOR MODE STATUS

OFF Power is off (power failure or

disconnected)

Power

Green

ON Power is on

Flashing Searching for a primary DS

(downstream) channel

Green

Primary DS (downstream) channel is

connected

Flashing Negotiating a bonded DS (downstream)

channel

Blue

ON One or more DS (downstream) channels

are bonded

OFF Upstream channel is inactive

Flashing

Searching for a primary US (upstream)

channel

Green

Primary US (upstream)channel is

connected

Flashing

Negotiating a bonded US (upstream)

channel

Blue

One or more US (upstream) channels are

bonded

OFF

Offline

Flashing

Connecting

Online

Green

Online

OFF

There is not a live Ethernet connection

Flashing

Ethernet data is flowing

Link

Green

There is a live Ethernet connection

Troubleshooting Tips

Problem: What do I do if my cable service provider wants me to access the

Configuration Manager?

Solution:

1 Disconnect the coaxial cable from the back of the cable modem.

2 Wait until the Online LED turns off.

3 Disconnect whatever was plugged into the Ethernet port of your cable

modem.

4 Connect a PC directly to the Ethernet port of your cable modem (re-

connect your PC if it had previously been connected).

Solution:

The following front panel lights on the cable modem – Power, DS

(downstream),US (upstream), and Online – must be solidly lit before

your modem will let you connect to the Internet. If they are not:

WARNING: Risk of electric shock. Do NOT expose to water or moisture.

• The cable modem is a high-performance communications device designed for home and

office environments.

• Do NOT use the cable modem outdoors. Keep the cable modem in an environment that is

between 0°C and 40°C (between 32°F and 104°F).

¾ Make sure the cable modem’s Power button is ON and that the

cable modem is plugged into a live power outlet.

• To avoid overheating the cable modem, do NOT place any object on top of the cable

modem.

¾ Check your modem’s Ethernet and cable connections.

• Do NOT place the cable modem in a confined space.

¾ Power cycle your modem.

• Do NOT restrict the flow of air around the cable modem.

¾ Restart your computer.

• The manufacturer assumes no liabilities for damage caused by any improper use of the

cable modem.

¾ Check to see that your cable TV is working.

¾ Check with your cable service provider to make sure that high

speed access is available and running.

• Make sure the voltages and frequency of the power outlet matches the electrical rating labels

on the power cube.

¾ In rare instances, the cable signal may be weak or noisy. If this is

the case, call your cable service provider.

FCC Statement

This device complies with Class B Part 15 of the FCC Rules. The device generates, uses and can

radiate radio frequency energy and, if not installed and used as instructed, may cause harmful

interference to radio communication. Only Coaxial cables are to be used with this device in order to

ensure compliance with FCC emissions limits. Accessories connected to this device by the user must

comply with FCC Class B limits. The manufacturer is not responsible for any interference which results

from use of improper cables, or which results from unauthorized changes or modifications to the

device.

¾ If you are using your PC’s Ethernet port, check that this port is

functioning correctly. If you are using wireless, check that your

wireless connection is functioning correctly. Refer to your

computer’s or router’s documentation if necessary.

¾ Check that your Web browser is configured correctly. It should be

set to use a network connection (this might be called a Local Area

Network or broadband connection).

UL Listing

This product is UL-Listed and complies with all applicable electrical and fire safety requirements.

¾ Check that your computer’s network settings are configured

correctly. A Windows computer should have a local area

connection that should normally be Internet Protocol version 4,

Internet Protocol version 6, or TCP/IP; not AOL, Dial-up, or

Adapter. A Macintosh computer should be configured for Built-in

Ethernet, and TCP/IP should be set to Using DHCP.

Limited Warranty

Zoom Telephonics, Inc. (hereinafter “Zoom”) warrants this product against defects in material and

workmanship for a warranty period of 2 years. This warranty applies to the original end-user purchaser.

For all Zoom products other than software, Zoom will, solely at its option, repair or replace this product

with a functionally equivalent new or factory-reconditioned product during the warranty period. The

consumer will deliver the product to Zoom. All transportation risks and costs in connection with this

warranty service are the responsibility of the consumer.

What if I'm told that my modem isn't approved for my cable modem service?

Zoom will replace software at no charge if there is a defect in materials or workmanship for a period of

30 days from date of original retail purchase, provided the defective software is returned to Zoom.

Shipments from Zoom will normally be via U.S. Mail. Software products supplied by Zoom are sold “as

is,” without warranty, either expressed or implied, as to function, application, merchantability,

performance, and quality.

This modem is approved for almost all cable modem services. This product is

designed to work with almost all the cable modem services in the US (and most

other countries, too). It has been certified by CableLabs

, the cable service

provider’s primary test lab. Comcast

, Cox

, and some other cable service

providers also have their own special tests, and this cable modem has passed

these tests. Beware of installers who try to get you to use their cable modem

instead of a Zoom cable modem. Some of these installers provide bad information

because they are misinformed or because they earn a fee for providing their cable

modem. If the installer tells you that a cable modem provided by him or the service

provider is "free", that's almost never true. You will almost definitely be charged a

monthly rental fee for that cable modem. Please double-check the existence of

such fees with your service provider before you accept a cable modem that your

installer offers.

Zoom is not responsible for incidental or consequential damages, and is not responsible for damages

resulting from the breach of any expressed or implied warranty. Zoom is not responsible for any costs

of recovering, reprogramming, or reproducing any programs or data stored or used with the Zoom

products, damage to property, and to the extent permitted by law, damages for personal injury.

This warranty is in lieu of all other warranties, expressed or implied. We do not assume or authorize

assumption for us of any other warranty expressed or implied. Some states and countries do not allow

the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions

may not apply to you.

This warranty does not apply if the Zoom product has been damaged by accident, abuse, lightning or

other natural disasters, misuse or misapplication, or if it has been modified without the written

permission of Zoom, or if any serial number has been removed or defaced.

In the unlikely event that you are told that your Zoom modem is not approved by

your cable modem service, please email us at [email protected] or call us

at (617)753-0963.

This warranty shall not be applicable to the extent that any provisions of this warranty are prohibited by

any federal, state, or municipal law that cannot be preempted. This warranty gives you specific legal

rights, and you may also have other rights that vary from state to state or country to country.

Disclaimer

Approval information for CableLabs, Comcast, Cox, and CableOne

is available at

Zoom Telephonics, Inc. (hereinafter “Zoom”) assumes no liabilities with respect to the contents of this

document. Zoom also reserves the right to revise this document or update occasionally the content

hereof without any obligation to notify any person of such revisions or amendments. Specifications

subject to change without notice.

www.zoomtel.com/cableOK

If You Need Help

We encourage you to register your product and to notice the many support options

available from Zoom. Please go to www.zoomtel.com/techsupport From here

you can register your modem and/or contact our technical support experts

and/or use our intelligent database SmartFacts

and/or get warranty

information.

US: (617) 753-0963

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